Which of the following should a project manager do to deliver bad news?
•
Provide the name of the individual at fault to document the problem
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Wait to see if the problem will resolve itself before approaching anyone
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Send it in an email so that the news is received quickly
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Include the next steps to be used to resolve the issues
2
When developing the project budget, it is useful to refer to the project schedule.
What information does the project schedule provide?
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Effort estimates for completing deliverables
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Documentation of costs related to similar deliverables
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A list of identified requirements for deliverables
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A helpful reminder of planned project outcomes
3
Which of the following was an intangible benefit when a large corporation implemented a company wellness plan to encourage and support healthy employees' lifestyles?
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Reduced sick days taken
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Improved productivity
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Reduced payments for insurance
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Better decision-making capabilities
4
Which of the following is true regarding individual accountabilities?
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They are shared when the team is assigned to the project.
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They are usually included in resource agreements.
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They are used more for activities than tasks.
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They often include a protocol for sharing information with all project team members.
5
In which of the following ways are individual and team accountabilities similar?
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Both are critical to overall project success.
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Both relate to the management of team meetings.
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Both use elements of SMART goals when documented.
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Both are established by stakeholders.
6
Tracy managed a project for a publishing company. Her team worked with a college professor to publish a new math textbook.
Which scenario illustrates a resource risk?
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The author thought that the publishing team would create the end-of-chapter questions and answers.
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The professor refuses to approve the cover of the book.
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The copy editor for the textbook becomes seriously ill, so Tracy must hire a new copy editor.
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The original estimate for binding the books was two weeks. The bindery informs Tracy that it will take three weeks to complete the binding process.
7
Which of the following pairs of items occur during Phase 1 of the project life cycle?
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Finalizes the costs for completing project deliverables; estimates resources needed for the project
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Assigns work to team members; finalizes the costs for completing project deliverables
•
Works with stakeholders to define purpose of project; assigns work to team members
•
Estimates resources needed for the project; works with stakeholders to define purpose of project
8
Which of the following lessons was necessary for project success and should be kept in mind for future projects?
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Resource used outside the organization
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Project deliverable
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Innovative approach
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Critical success factor
9
Which of the following is the source of change if the university curriculum committee suggests two of the proposed courses for the curriculum of a new major be completely reworked?
•
Project team
•
External forces
•
Stakeholder expectations
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New stakeholder
10
Which component of SMART is missing from the goal "Lisa will host a graduation party immediately following the graduation ceremony?"
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Realistic
•
Action-oriented
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Time phased
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Measurable
11
Which of the following best illustrates a project manager using interpersonal skills?
•
Coordinate timing of activities in the schedule
•
Prepare written reports for stakeholders
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Compare multiple solutions for fixing an issue with a deliverable
•
Resolve a dispute between two team members
12
Which of the following best describes an individual evaluation?
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Specific
•
Subjective
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Shared
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Broad
13
Which of the following types of rules are established during the kickoff meeting?
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Rules regarding contacting stakeholders
•
Rules regarding identifying and managing risks
•
Rules regarding team meetings
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Rules regarding budget requests
14
Which of the following is the main reason the project completion celebration may not occur?
•
Availability of the project reserves determines if a celebration occurs.
•
Project sponsor has begun work on a new project.
•
Projects get extended due to outstanding issues.
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Team members have begun work on a new project.
15
Which statement describes a Fixed Bid contract?
•
The dollar amount for completing a segment of project work varies.
•
This is a specific dollar amount for completing a segment of project work.
•
The dollar amount is based on the items needed to complete a segment of project work.
•
The dollar amount is based on the number of days needed to complete a segment of project work.
16
Which item in the scope document can be used to develop the key question, "How?"
•
Estimates
•
Objectives
•
Governance
•
Requirements
17
Which of the following is an example of an outstanding issue?
•
A deliverable passes the testing process.
•
A stakeholder requests a new project.
•
A vendor accepts payment for services.
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A stakeholder withholds signoff for a deliverable.
18
If the project sponsor never gives the project manager authority to make decisions and the project fails, which reason for failure below does this illustrate?
•
Problems with communications
•
Problems with project deliverables
•
Problems with unforeseeable circumstances
•
Problems with the project process
19
In which of the following ways does a project manager obtain quantitative data to review stakeholder expectations?
•
Conduct one-on-one interviews
•
Review historical project data
•
Create focus groups of key stakeholders
•
Perform observations
20
In which of the following ways does assigning people to tasks relate to the schedule?
•
The schedule should be created after the tasks are assigned.
•
The schedule should be created before the tasks are assigned.
•
The schedule describes the responsibilities of each team member.
•
The schedule includes performance expectations for team members.
21
Which of the following budget methods provides a quick start to the budget development process?
•
Reserves
•
Actual
•
Roll-up
•
Comparison
22
A Work Breakdown Structure (WBS) identifies deliverables, activities, and tasks.
Which statement describes a task?
•
Tangible and measurable outcome expected from a project
•
A list that identifies the logical way to progress through work
•
Work performed to complete or manage the deliverables for a project
•
Discrete work required to complete parts of a project
23
Which budgeting method below identifies money that should be added to a project budget to cover cost changes for a project?
•
Comparison
•
Actual
•
Reserves
•
Roll-up
24
Which of the following is the last step performed in conducting a meeting for a project?
•
Document meeting minutes
•
Update decision log
•
Email minutes from meeting to attendees
•
Update meeting agenda
25
Which of the following is an example of an activity Sharon would perform in Phase 2 of a project to build a community center in her town?
•
Document assumptions related to the project.
•
Get approval for change requests.
•
Develop a risk management plan.
•
Evaluate team performance.
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